Cookie Policy
How we use cookies and similar technologies on our website.
This Cookie Policy explains how TrashOS, Inc. ("TrashOS," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at trashos.com and use our platform. This policy should be read alongside our Privacy Policy, which provides more detail about how we handle your personal information.
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website operators information about how visitors use their site.
Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a domain other than the website you are visiting). Cookies can also be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a set period of time or until you delete them).
In addition to cookies, we may use similar technologies such as web beacons (also known as pixel tags or clear GIFs), local storage, and similar technologies to collect information about your browsing activity.
2. Types of Cookies We Use
We categorize the cookies we use into four types:
Essential Cookies
These cookies are strictly necessary for the website to function properly. They enable basic features like page navigation, secure areas, and account authentication. The website cannot function without these cookies, and they cannot be disabled.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| trashos_session | Maintains your login session and authentication state across pages | Session | |
| trashos_csrf | Protects against cross-site request forgery attacks | Session | |
| cookie_consent | Stores your cookie consent preferences | 1 year |
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure and improve the performance of our website.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _ga | Google Analytics — Distinguishes unique users by assigning a randomly generated number | 2 years | |
| _ga_* | Google Analytics 4 — Used to persist session state | 2 years | |
| _gid | Google Analytics — Distinguishes users for aggregated analytics | 24 hours |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| intercom-id-* | Intercom — Identifies users for in-app messaging and support chat | 9 months | |
| intercom-session-* | Intercom — Maintains support chat session state | 1 week | |
| trashos_prefs | Stores user interface preferences (theme, timezone, language) | 1 year |
Marketing Cookies
These cookies are used to track visitors across websites and display ads that are relevant and engaging. They are usually set by advertising networks with our permission.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
| _fbp | Facebook Pixel — Delivers advertising when users are on Facebook or a digital platform powered by Facebook advertising | 3 months | |
| _gcl_au | Google Ads — Stores and tracks conversions from Google ad campaigns | 3 months |
3. Third-Party Cookies
We use services from the following third-party providers, which may set cookies on your device:
- Google Analytics: We use Google Analytics to understand how visitors interact with our website. Google Analytics uses cookies to collect information about page views, session duration, and traffic sources. This data helps us improve our website and content. Google's privacy policy is available at policies.google.com/privacy.
- Stripe: Our payment processor, Stripe, uses cookies to process payments securely and to detect and prevent fraud. Stripe's cookie usage is necessary for the secure operation of payment transactions. Stripe's privacy policy is available at stripe.com/privacy.
- Intercom: We use Intercom for in-app messaging, customer support chat, and product tours. Intercom uses cookies to identify you and maintain your support conversation history. Intercom's privacy policy is available at intercom.com/legal/privacy.
4. How to Manage Cookies
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Settings," or "Preferences" menu of your browser. The following links provide instructions for managing cookies in common browsers:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your cookie preferences at any time by clicking the "Cookie Settings" link in our website footer.
Opt-Out Tools
- Google Analytics Opt-Out: You can install the Google Analytics opt-out browser add-on to prevent Google Analytics from using your data.
- Do Not Track: We honor the "Do Not Track" (DNT) browser signal. When DNT is enabled, we will not set non-essential cookies.
Please note that disabling certain cookies may affect the functionality of our website and your ability to use certain features of the Service.
5. Data Collected Through Cookies
The information collected through cookies may include:
- Your IP address and approximate geographic location
- Your browser type, version, and operating system
- Pages you visit and links you click on our website
- The date and time of your visit and duration of your session
- The referring URL (the page that led you to our website)
- Your language preference and display settings
This information is primarily used in aggregate form and is not typically used to identify you personally. For more details about how we handle personal information, please refer to our Privacy Policy.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
7. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@trashos.com
- Mail: TrashOS, Inc., Attn: Privacy Team, 100 Innovation Drive, Suite 400, Austin, TX 78701
- Phone: (800) 555-1234